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Welcome to The Book Bash Below is our straightforward shipping policy to ensure a smooth shopping experience.
We ship to all locations within United States of America.
Orders are processed and shipped within [1-2 business days] after confirmation. Orders placed on weekends or holidays will be processed on the next business day.
We are pleased to offer free shipping to all our customers.
Delivery typically takes [5-7 business days], depending on your location.
Once your order is shipped, you will receive a tracking number to monitor your shipment’s progress.
If you have questions or concerns about your order, please contact us at:
At The Bookbash, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our return and refund policies below to facilitate a smooth resolution.
1- Return Policy
We offer a 15-day return policy from the date you receive your order. To be eligible for a return, the item must be:
2- Important Notes:
3- Return Process:
4- Exchange Policy
If you receive a defective or damaged product, or if the item does not match your order, you are eligible for an exchange. Contact customer service within 15 days of receiving the product, and we will arrange the exchange at no additional cost.
5- Bulk Orders
For bulk orders, exchanges are only available if the product arrives damaged. We will only replace the quantity that was damaged during delivery, not the entire order.
6- Non-Returnable Items
7- Refund Policy
If your return or exchange request is approved, the refund will be issued to the original payment method used to make the purchase. Refunds will be processed within 7 business days after we receive and inspect the returned item.
8- Cancellation Policy
9- Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact our customer service within 48 hours of receiving the product. Provide images or proof of the damage, and we will initiate an exchange or refund.